設置適合團體研討的會議室，支援讀者進行小組討論或商討問題解決方案。
(more collaborative spaces that support group learning and problem solving.)
2.
圖書館應該將安靜閱讀和自由發表高見的空間加以區隔，使讀者能夠各取所需。
(better noise control to shelter quiet, contemplative spaces from the talkative groups commonly found in libraries today.)
3.
圖書館的公共空間必須具備吸引性、便利性和功能性。
(attractive, convenient and functional public space)
4.
培育專業負責和讀者至上的圖書館館員，隨時協助使用者操作科技設備，以及解決查詢圖書資料的問題。(the availability of highly visible, expert and customer-oriented staff who can assist users when they are having trouble with technology or retrieving information.)
